Frequently Asked Questions About Tile

  •   Q. If something is dropped on tile flooring, will the tile break? 
  •   A. If something fragile like a glass or porcelain dish is dropped, it will most likely break when it hits the tile floor, and there is a possibility that the tile may crack or chip because it is also made from ceramic or porcelain. Your best approach is to be cautious and recognize this risk while still enjoying the beauty of your tile floor.
  • Q. What is involved in replacing a single tile?  
  • A. Since there are three elements involved in removing the old tile and replacing it with a new, matching tile, this is best left to a Carpet One Floor & Home® professional installer. Using the right technique and tool is critical. At a nominal cost, the grout must be removed, the tile chipped away, and the floor adhesive thoroughly removed before the replacement tile can be installed.  
  • Q. Is it necessary to use a sealant on the new tile?  
  • A. Since tile is a natural, environmentally-friendly product that resists water, it is not necessary to seal glazed or unglazed tiles. During grouting, your installer may use a temporary sealer to protect the tile from the grout, but this is removed after that process is completed. Natural stone products are porous, however, and will need to be protected. Talk to your Carpet One Floor & Home® retailer to discuss the particular needs of the tile you have selected.  
  • Q. How much time will it take to maintain my tile?  
  • A. It’s not much different than cleaning any other type of surface. Wipe up spills promptly with water and a clean, white cloth and frequently sweep or dust mop. Wash your floor tiles with ResistA® Floor Cleaner or manufacturer’s suggested cleaning products and then rinse with clean water. Don’t use detergents, abrasive cleaners, or “mop and shine” products. Don’t use a beater bar when vacuuming. Your Carpet One Floor & Home® retailer can give you more information on maintaining the specific tile you are purchasing.  

Tile Care and Maintenance

  • Tile products, for the most part, require minimal maintenance. Glazed and unglazed tile, under normal residential situations, can be cleaned using clean water and a tile cleaner recommended by the manufacturer such as ResistA® Floor Cleaner. Always follow up with a rinse of clean water to completely remove all the cleaning solution. Regular maintenance is recommended to avoid build-up of dirt, residue, grease, soap, detergents, or other external contaminants. Improper maintenance and improper cleaning products can result in a build-up on the surface, causing the tile to be slippery. Wax cleaners and oil-based detergents may decrease the slip resistance and are not recommended for use on your tile.  

For basic cleaning, the following procedures are recommended:

  1. Sweep or vacuum surface  
  2. Mix water with tile and grout cleaner per manufacturer’s instructions and apply to surface 
  3. Allow solution to sit for three to five minutes 
  4. Agitate with sponge or mop 
  5. Mop up solution 
  6. Rinse mop and change cleaning solution at least every 500 square feet 
  7. Rinse thoroughly with clean water 
  8. Dry mop floor to remove moisture or pick up residue with a wet-vac 
  9. Wipe the floor dry 
  • For tile with coarse or abrasive type surfaces, maintenance will need to be performed more frequently. Agitation will need to be more vigorous and water changes more frequent. Proper cleaning of these types of tile is necessary for the slip resistance value to be maintained. Grease or water accumulation may create slippery conditions. Be careful to avoid introduction of grease from dirty mops to your floor surface while cleaning. Because the grout on your tile needs time to thoroughly dry after installation, we recommend you do not scrub or wash your tile for five days after installation. We also recommend protecting your floor against abrasive dirt at entrances to buildings with dirt catching floor mats.  

What costs are associated with professional installation?

You can typically expect some of these costs when using a professional installer:

  • Materials for subfloor preparation and floor installation

  • Labor for subfloor preparation and floor installation

  • Furniture moving

  • Delivery

  • Finishing work, sealing, trim

  • Cleanup and disposal

  • Custom work

In some cases you’ll be able to lower the cost of using a professional if you’re willing to handle furniture moving, material delivery, and cleanup and disposal of the existing flooring yourself.

Why is quality installation important?


Quality installation makes a world of difference in the appearance of your flooring. An installation done right can make budget-friendly flooring look high-end, but conversely, a second-rate installation can leave even the best flooring with obvious seams, lumps, gapping and other issues. It’s important to remember that mistakes made during installation can comprise the appearance, functionality and lifespan of your flooring. Artiaga Tile Solution uses qualified professionals to ensure the best installation possible.  

Before making a flooring purchase, ask an expert at your local Carpet One Floor & Home store to walk you through the installation process. Make sure you read the fine print and clearly understand the process and any additional charges. For example, there may be additional costs for furniture moving, sub-floor removal and cleaning, and disposal of old flooring. Typically, these additional fees are found within the fine print and installation turns out to cost a lot more then you had anticipated. That’s why we strive to make sure our customers fully understand the installation process and know the total installed price before they purchase their new floor. 

What are hidden installation costs?

Generally, there are additional fees for removal and disposal of existing floor, sub-floor leveling, and cleaning and furniture removal.  Take the time to speak with an expert at your local Artiaga Tile Solutions store about options and costs associated with installation.